Please contact us at client.care@reiss.com stating your order reference number, item received and details of what you should have received and whether you require a refund or replacement. We will then advise on how to proceed with the return.
faq
Free returns on all orders
What If I Receive An Incorrect Item?
- Do I Need To Sign For My Parcel When It Is Delivered?
- How Do I Make A Return?
- Can I Exchange An Item?
- How Secure Is Your Website?
- When Should I Expect To Receive My Refund?
- How Do I Update My Personal Details?
- Do I Need An Account To Place An Order?
- Which payment methods do you accept online?
- How Can I Find A Particular Product?
- Can I Redeem A Store Credit Note Or Gift Card Online?
- What If I Receive An Incorrect Item?
- Who Do I Contact If I Have A Problem With My Order?
- Where Do You Deliver To And How Much Does It Cost?
- Where Do You Deliver To And How Long Does It Take?
- Can I Place An Order By Phone?
- What Is Your Online Returns Policy?
- Do I Need To Sign For My Parcel When It Is Delivered?
- How Do I Make A Return?
- Can I Exchange An Item?
- How Secure Is Your Website?
- When Should I Expect To Receive My Refund?
- How Do I Update My Personal Details?
- Do I Need An Account To Place An Order?
- Which payment methods do you accept online?
- How Can I Find A Particular Product?
- Can I Redeem A Store Credit Note Or Gift Card Online?
- What If I Receive An Incorrect Item?
- Who Do I Contact If I Have A Problem With My Order?
- Where Do You Deliver To And How Much Does It Cost?
- Where Do You Deliver To And How Long Does It Take?
- Can I Place An Order By Phone?
- What Is Your Online Returns Policy?
